Shipping Policy  

Processing Time  

Orders are shipped by SPS using priority delivery, with an estimated delivery time of 2–5 business days. Once your order is confirmed, it will be processed within 24 hours (Monday to Saturday, excluding holidays).  

Once shipped, you’ll receive a shipment confirmation email that includes your tracking number(s).  

Shipping Rates  

Shipping costs vary based on the order amount and delivery location. To view accurate shipping rates, add your desired items to the basket and enter your delivery address. The total shipping cost will be displayed at checkout.  

International Shipping   
Please note that import duties, VAT, taxes, and customs clearance fees may apply based on your destination country. The recipient is responsible for these additional charges. SPS is not liable for any fees incurred during customs clearance or delivery.  

International shipping may take  7-14 business days depending on the destination country, customs clearance, and courier availability. 

Occasionally, customs inspections may cause delays beyond our control.  

If you have questions about exchanges or cancellations, please refer to our Returns and Refunds page. For inquiries about repeated delivery attempts, please email info@smart-ps.com.